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Hotel Crowne Plaza


Elzbieta is the Director of Sales and Marketing at Crowne Plaza London – Docklands. She was looking for help with communicating information to guests. The HotelBooQi we createf for them containts all the relevant hotel information, a map of the area, showing the location of the hotel, local transport links and points of interest. With all this essential information in one handy tool, it is reducing check-in time during peak hours. But even more importanly for them, is the increase in their guest satisfaction rate. This increased from a 7.5 to 8.9 in just one year, since they introduced HotelBooQi.

Watch the video for the whole story of Elzbieta and her team and their HotelBooQi experience!